Programs

COURSE OVERVIEW: Mid-level managers, are pivotal contributors to our business success. A vital link between frontline team members and the senior management group, the potential to influence and impact their teams is crucial to our business performance. Mid-level managers often lead teams of managers who in turn have their own teams to lead therefore extending the middle managers sphere of influence and requiring the need to role model our leadership behaviours and core values.The middle managers development program delivers a targeted development opportunity that contributes to both their personal development and the continued growth and success of the business.

COURSE OUTLINE: People who can embrace change are the people who will be most productive during change. This session will teach you how to have a really adaptive mindset to change, how to work with change and thrive in it, and behaviourally what to do to respond to change in the most productive manner.

COURSE OUTLINE: Mindsets refers to the beliefs that we hold, whether we think our abilities are set in stone or open to development. These mindsets have enormous implications for personal and professional development and success at work.

COURSE OVERVIEW: This introductory Agile course teaches participants about the Agile mindset, values, principles, and foundational concepts. The content works toward achieving organisational agility without specific focus on any single Agile methodology or framework (i.e. Scrum, Kanban, XP, DSDM, SAFe, etc).

COURSE OUTLINE: This virtual learning series provides participants with a wide range of practical tools and techniques that they can take back to their workplaces and use to help themselves and their teams be more strategic and develop more effective long-term strategies.

COURSE OUTLINE: People who can embrace change are the people who will be most productive during change. This session will teach you how to have a really adaptive mindset to change, how to work with change and thrive in it, and behaviourally what to do to respond to change in the most productive manner.

COURSE OUTLINE: This program emphasises the practical application of EI concepts. Through completion of a Genos Emotional Intelligence Assessment, participants are provided with the perspective and opportunity to deepen awareness of the aspects of their emotional intelligence areas for development.Explore a series of practical techniques, where you will learn and practice the EI skills that are the core of achieving personal awareness, connecting with others, managing stress and exhibiting resilience and optimism.You will need to complete the Genos Emotional Intelligence Assessment at least 1 week prior to attending the workshop. This is to maximise the time in discussing results within the context of the workshop content.

COURSE OVERVIEW: The program equips support function professionals with the key skills necessary to move to a high value added business partner role.Participants build greater awareness of the core skills of becoming a trusted business partner and collaborator through practical, hands-on simulations to explore the tools and frameworks of an internal consultant to effectively build relationships with internal clients.

UNITS OF COMPETENCY:BSBPMG409 Apply project scope management techniquesBSBPMG410 Apply project time management techniquesBSBPMG411 Apply project quality management techniquesBSBPMG412 Apply project cost management techniquesBSBPMG413 Apply project human resources management approaches BSBPMG414 Apply project information management and communications techniques BSBPMG415 Apply project risk management techniquesBSBPMG416 Apply project procurement proceduresBSBPMG418 Apply project stakeholder engagement techniques

COURSE OVERVIEW: Whether you're seeking to improve productivity, create captivating content, or explore the possibilities of AI, this course will empower you with the skills to confidently interact with ChatGPT and unleash its potential for various personal and professional endeavours.

COURSE OUTLINE: This workshop has been designed for people to use coaching techniques to develop others in terms of deliverables and development. Participants will learn how to proactively plan and conduct coaching conversations with team members. Use feedback as a tool to assist with the development of capability. Recognise the importance of your role as a coach and the need to capitalise on all presented coaching moments. Believe in the importance of providing continuing development to team members so that they can realise their full potential.

COURSE OUTLINE: Have you ever noticed that some people are more challenging to communicate and work with than others, then this program is for you.When you understand social styles and how to adapt your style, you will find that communication is more effective and difficulties are reduced.

COURSE OUTLINE: This workshop takes a fresh look at utilising PowerPoint to enhance and support your communications to ensure that they are impactful, convey the right messages and to assist with making sure the right messages are received.

COURSE OUTLINE: The “new normal” requires us to work as we never have before. We can’t rely on simple things to make communicating easier anymore, such as sharing a simple pencil sketch to map out an idea in person or reading non-verbal cues in quite the same way.This highly interactive session puts participants’ communication skills and assumptions to the test in a fun and competitive virtual environment!

COURSE OUTLINE: This short course offers a practical guide to managing contracts. Explore the contract lifecycle, from tendering and negotiating to managing risk and administering contracts.Foster sustainable relationships with suppliers through better management of the tendering and selection process, monitoring the performance of suppliers, managing risk and resolving disagreements more effectively.

COURSE OUTLINE: In this age of fast changing technology, email is the preferred and often most efficient form of business communication.Yet we often overlook the etiquette framework that should be in place when using this very important business communications tool.

COURSE OUTLINE: If you want to become more adept at solving everyday problems in the workplace, this one-day course offers a range of proven tools and techniques you can use to identify challenges and respond to them in a structured and considered manner.You’ll receive practical guidance on how to implement these skills in the workplace, in order that you can make better decisions that are aligned to business goals.

COURSE OUTLINE: This is a course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics - at all levels of our organisation. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

COURSE OVERVIEW: Participants start the day exploring the nature (and science) of curiosity. Learning how to become ‘consciously curious’ through tried and proven strategies. This session enables them to become more agile thinkers and effective problem solvers.Next we embrace innovation and design thinking through our technology based simulation ExperienceInnovation Aware. This activity introduces people to a straightforward methodology to uncover new insights to generate solutions and solve business challenges in a fun dynamic and interactive environment.